Blog

What you should know as a patient at Sparkling Dental

25/03/2020

Dear, loyal patients,

You may have heard too much about Coronavirus (COVID-19) by now, but we would like you to know what it means for you as a patient at Sparkling Dental as this pandemic unfolds.

The Federal Health Minister’s office has confirmed that essential health services including dental will continue to operate as normal. There is no current advice or mandate from the Federal Government, AHPRA, or the Dental Board that suggests dental services should be limited or ceased.

Strict Infection Protocol
At Sparkling Dental, on top of the strict infection protocol that we already have in place, extra steps and precautions are implemented to help prevent the spread of COVID-19.

Benchtop is wiped with alcohol between each user before your use.
Pens will be wiped with alcohol between each user before your use.
Door handle at front entrance is wiped down with alcohol every 15 minutes.
Hand sanitisers with 70% alcohol is available at the Front Desk and we ask all persons entering into the practice to use it before proceeding to check in.
All hard surfaces are wiped down constantly during the day.
All magazines and toys have been removed temporarily.

PATIENTS and anyone with them, will not be allowed to enter the premises if they have been overseas within the last 14 days. Appointments will be deferred for 2 weeks.

PATIENTS and anyone with them will not be allowed to enter the premises if they have ANY of the following symptoms (regardless of travel history):

fever
cough
wide-spread body aches (flu-like)
sore throat
stuffy/runny nose
vomiting
diarrhoea
They must not attend until they have been 100% well for at least 48 hours or have a negative Coronavirus test.

All visitors, couriers, family/friends that attend with patients will be entered into a log book.

You will be referred to RNSH for management if you think you have been infected with COVID-19.

We will be adhering closely to the government and Australian Dental Association guidelines. Rest assured that your safety is paramount to us and we are doing all that we can.

Please find below relevant links that might be helpful.
https://www.health.nsw.gov.au/Infectious/alerts/Pages/coronavirus-faqs.aspx
https://journals.sagepub.com/doi/full/10.1177/0022034520914246

We appreciate your ongoing support in ensuring our practice continues to be a safe environment.

Thank you.

Team@Sparkling Dental
(02) 9953 0088
Shop 6, 27-35 Grosvenor St,
Neutral Bay, Sydney, NSW 2089

Practice Closure Notice

Following advice from Australian Dental Association (ADA) and regulatory bodies, we have decided to close the practice 25 March – 29 April 2020 (pending further notice).

The decision has not been easy but in an effort to help reduce the spread of COVID-19, this will be the best approach for everyone.

During this time, calls will be diverted and answered during the hours below:
MONDAY – FRIDAY 9am- 5pm
SATURDAY 10am-1pm

For emergency tooth aches, trauma and broken teeth, you will be triaged over the phone before an appointment is offered. As required by the ADA, the appointment will be for Relief of Pain only using minimal aerosol intervention.

We wish everyone the best of health during this outbreak. Self-isolation is the best weapon against this virus.

Take care everyone and we will keep you posted.

Shop 6, 27-35 Grosvenor St,
Neutral Bay, Sydney, NSW 2089
02 9953 0088

Blog

Blog

What you should know as a patient at Sparkling Dental

Strict Infection Protocol At Sparkling Dental, on top of the strict infection protocol that we already have in place, extra steps and precautions are implemented to help prevent the spread of COVID-19.

Strict Infection Protocol
At Sparkling Dental, on top of the strict infection protocol that we already have in place, extra steps and precautions are implemented to help prevent the spread of COVID-19.